1
Factory Video InspectionLive remote factory tours available.
2
Goods Video InspectionPre-shipment quality verification via video.
3
Comprehensive Warranty1-year warranty, 5-year maintenance, 10-year parts supply.
4
Design ServicesCustom brochures and marketing materials.
5
Installation SupportDetailed installation videos provided.
6
Operation GuidesProfessional user operation videos.
7
ManualsComplete installation and user manuals.
8
Label DesignCustomized packaging labels and stickers.
9
Customized OrdersTailored solutions for specific needs.
Frequently Asked Questions
Are you a professional manufacturer?
Yes, we are a professional manufacturer and designer of medical equipment with an experienced R&D team and modern production facilities, including international logistics hubs.
How do you guarantee product quality?
We utilize a multi-stage ISO13485 quality control system: IQC (Incoming raw material control), PQC (Process quality monitoring), FQC (Final testing of finished goods), and OQC (Pre-shipment verification).
Do you accept customized product requests?
Absolutely. Our R&D team can transform your designs into detailed technical drawings, produce samples, and optimize the product to avoid market risks while meeting your specific style requirements.
What additional sales support do you offer?
We provide full-range sales plans, posters, and brochures. Our team responds to technical queries within 24 hours and provides comprehensive solutions within 48 hours.
What is your after-sales warranty policy?
We offer a one-year warranty, five-year maintenance support, and guarantee the supply of spare parts for ten years. We also conduct satisfaction surveys to ensure continuous service improvement.
Can you handle large-scale orders?
With a production capacity of 50,000 pieces per month and modern factory infrastructure, we are fully equipped to manage high-volume international orders efficiently.