❓ Frequently Asked Questions
Q1: How can I place an order?
You can contact our sales team directly. We will address your questions, provide a formal invoice, and handle all after-sales service requirements.
Q2: Are you a trading company or a manufacturer?
We are a professional manufacturer with over 30 years of experience in R&D and production within the industry chain.
Q3: Can I request a sample?
Yes, samples are available. Please contact us to arrange a sample. Note that sample charges apply, which may be returned after a formal order is signed.
Q4: What is the warranty policy for your products?
We offer a comprehensive warranty: three years for the main frame and one year for drivetrain components and specific spare parts.
Q5: Can I customize the product with my own logo?
Absolutely. We provide OEM and ODM services, allowing you to customize logos, colors, and specific spare parts to suit your local market needs.
Q6: Is the displayed price final?
The online price serves as a reference. Contact us for a final quote, especially if you have specific requirements or are looking for volume-based pricing.
LDO Medical
