Frequently Asked Questions
Q1: Are you a factory or a trading company?
A: We are a professional medical equipment manufacturer specializing in rehabilitation products.
Q2: Can I visit your production facility?
A: Yes, you are welcome to visit. Our factory is located in Hebei Province, conveniently accessible from major transport hubs. We can arrange assistance for your visit.
Q3: What are your payment and trading terms?
A: We accept L/C at sight or T/T (30% deposit and 70% balance before shipment). We also support secure trade assurance options to minimize risk.
Q4: What is the warranty for the anti-decubitus mattress?
A: The product comes with a 2-year warranty and we provide ongoing online technical support for all our clients.
Q5: Do you support OEM/ODM customization?
A: Yes, we offer full OEM and ODM services, including customized colors, sizes, and branding to meet your specific market needs.
Q6: What certifications do your products hold?
A: Our medical air mattresses are fully certified with CE and ISO standards, ensuring high quality and safety for medical use.
LDO Medical
