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Frequently Asked Questions
Can I customize the mattress size and thickness?
Yes, we provide full OEM and ODM services. You can customize the height, size, fabric, and hardness levels to suit your specific market needs.
What kind of support system does the mattress use?
Our mattresses utilize a combination of high-density foam and pocket spring systems, designed for optimal pressure relief and spinal support.
Are your mattresses fire-resistant?
Yes, our products are manufactured to meet international fire safety standards, including BS7177 for Europe and CFR1633 for the USA.
How is the mattress packaged for delivery?
For efficient shipping, mattresses are vacuum compressed and rolled into a compact reinforced cardboard box or palletized depending on your preference.
What is the expected lead time for an order?
Samples typically take 5 days. For bulk orders, a 20GP container takes about 15 days, and a 40HQ container takes approximately 20 days.
Do the materials have safety certifications?
Absolutely. All materials used are OEKO-TEX and CertiPur-US certified, ensuring they are free from harmful substances and eco-friendly.
LDO Medical
